What is Plan Management?
Plan Management is a fund management option available to NDIS Participants. NDIS Participants can have their NDIS Funds Agency-Managed, Self-Managed or Plan-Managed. Some NDIS Participants may have a combination of the above options.
Plan management allows you to:
- have choice and control over the providers you use;
- use NDIS registered providers;
- use non-registered providers (although your Plan Manager must be a registered provider);
- negotiate pricing to pay less than the NDIS price guide;
- make value for money decisions in line with your plan;
- view your plan on the myplace portal to keep track of your budget.
Role of the Plan Manager
If you choose to be plan-managed, a Plan Manager is funded in your plan and must be an NDIS registered provider.
We claim directly from the budgets in your plan to pay your providers on your behalf.
If you choose to use a Plan Manager, we will:
- pay your providers for the supports you purchase;
- help you keep track of your funds;
- take care of financial reporting for you;
- depending on your circumstances, they can also help you choose your providers.
What are the benefits of using a Plan Manager?
Using a Plan Manager gives our NDIS Members more options when it comes to selecting Service Providers. Plan-Managed NDIS Members have the option to use both NDIS registered and unregistered Service Providers.
Your Way Plan Management will take care of the paperwork involved with an NDIS Plan on behalf of our Members. Using a Plan Manager allows for most of the flexibility associated with Self-Management without the having to deal with the administrative work.
Am I eligible to have Plan Management included in my NDIS Plan?
All NDIS Participants are eligible to have Plan Management included in their NDIS Plan. Discuss with your LAC/Planner if Plan-Management is the best option for you.
How much does it cost me?
There is no out of pocket cost for NDIS Participants who choose to engage a Plan Manager.
If you would like to have a Plan Manager manage some or all of the funding in your NDIS Plan, your NDIS Plan will have an additional support category called Improved Life Choices (this budget is sometimes referred to as CB Choice and Control).
The funding in this support category covers our setup cost and our monthly fees for the entire period of the NDIS Plan.
How do Providers get paid?
Participants can forward invoices from their Service Providers to us or they can arrange to have their Service Providers email/post invoices directly to us.
Once the request for payment has been received, we process and lodge the payment request through the NDIS Portal. When this is complete, we will make the payment to the Service Provider.
What if I have paid for a product or service upfront?
If you have paid for a product or service upfront using your own funds, we can process a reimbursement back to you upon receipt of completed “Request for Reimbursement Form”
How long before my providers are paid?
Our normal time for the processing of payments is approximately 5-7 business days from the date that we receive an invoice or a receipt.